The UPS Store

I’m so frustrated with UPS AND THIS store. I paid $80 2 weeks ago for a package to be delivered for Christmas to grandkids. They say it shows delivered but they did not get it. I’m waiting on manager (Murali) to call me back. UPS is not supposed to leave it at the door if nobody is home- especially when I paid extra for insurance but apparently they did. I’m hoping I get the money back quickly and that won’t be a hassle. Now my family has no Christmas gifts from us and it’s very last minute to send anything. The man who answered was very rude to me when I called back. I will avoid this store at all costs!!

I'll start this review by saying I don't know how UPS delivery drivers operate, if they work out of a certain store. I'll assume they do. At least others who have deliveries made by this man in my area NEED to be aware of him and his behavior. So the situation is that I opened my front door to go outside not realizing the ups driver was turning the corner of my driveway at the same time. My dog, who is incredibly vocal but wags his tail at the same time, runs out barking but stays a reasonable distance away from the driver. I ran out of the house apologizing, saying he won't attack you, he's only barking. As I made my way between the two finishing that sentence, the driver smiled and began pushing the package he was delivering against my dogs face. By this point I was a little bit speechless and only reached between them, even though my dog was not moving any closer to the driver. The driver then began hitting my dog in the face with the package he was holding. At that point I was close enough to intervene and pull my dog behind me and protected from blows. I told him not to ever hit my dog again and to leave my property. He threw my package on the ground and walked back towards his truck and stood there saying he was going to call the police. I said so am I and reiterated that he needed to leave. He just stood there for about a minute while I demanded he leave and he did nothing. When I began to record him, you can still see him smiling, enjoying the situation as I again tell him to leave. This time, being recorded, he leaves. After speaking with the police multiple times, I was made aware that the driver seen here smiling, in no fear, in no way having any negative response except psychopathy, demanded that the humane society be contacted about my aggressive dog attacking him. My dog at no point attacked this man. I write this review as a dog lover. I'm writing this review for others on this psychopaths route who have dogs. This man will attack your dog and attempt to have your dog euthenized for barking at him. This man is not mentally fit enough for a position that requires him to walk onto people's property and interact with the loved ones therein.

I went in to return an Amazon package today, the lady at the counter was clearly not having a good day. She just stood there looking at me, so I initiated the dialog and told her I was making a return. She then grabbed the box out of my hand and said don't you have your scan code ready yet? I was just waiting for my phone to get service which only took about 15-20 seconds. I didn't want to react so asked her how her day was going instead, she abruptly answered too busy. When we were finished, I wished her a nice evening and got nothing in return. I was very disappointed with the service received and will drive out of my way to use a different store in the future. It's unfortunate that she dislikes her job so much.

Came here at 9am on Friday. Quick and easy as well as very kind. Wish they had the amazon return station but excellent service

UPS the most frustrating and impossible delivery service to work with. If a package requires a signature, they refuse to leave it on the front porch even if I get on my security camera and give them permission to leave it. They won’t take a signed piece of paper with an ID photocopy. They give you a four hour window of delivery during a time that normal people are working and then don’t let you change the delivery time to a time that actually works. Unbelievably terrible service.